How do I cancel a service?

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We're sorry to hear you are considering cancelling your service. If there is anything that we can improve on or possibly change, please open up a ticket with your concerns and it will be immediately forwarded to management for review.

Cancelling a service, such as a shared hosting account, VPS, cloud system, or dedicated server is submitted through your client area only. If you would like to cancel a domain, please follow the guide here.

Due to security concerns, we are unable to accept cancellation requests through live chat or from a sales ticket.

To cancel your service, please complete the following:

1 Login to your client area at https://my.inclusivehost.com/clientarea.php

2 Click Services and then My Services in the navigation.

3 Click View Details next to the account you wish to cancel. Confirm that you have selected the correct service on the next page.

4 Click Management Actions and then Request Cancellation.

5 On the following screen, select either "Immediate" or "End of Billing Period" cancellation. If there is a domain associated with the hosting package, you may have the option to cancel this at the same time.

After hitting request cancellation at the bottom, you should receive email confirmation of the request. If the cancellation request was submitted in error, please immediately open up a support ticket.

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