How to perform an MTR test in Windows 7
MTR is a combination of a ping and a traceroute test. This is a useful for pinpointing network problems, that may lead to your website appearing offline or slow for only certain users.
This tutorial shows you how to complete a test and save the results.
1 Download the WinMTR program from http://winmtr.net/
2 Extract the provided ZIP file to a folder you can easily navigate to. Navigate into the extracted folders until you get to the WinMTR application, as shown below (it is normally several folders deep):
3 Accept the warning about the publisher.
4 Enter the domain name you wish to start the MTR test on in the "Host" box - where I have input "yourdomain.com"
5 Click Start after you've input your domain. For this test, I am using an example of google.com:
You should have your test run for at least 30 "sent and received" points. You will see these increment in the following area during your test:
You may then stop the test, and save your results by clicking "Export TEXT" and then saving this result to a text file. Please then attach this text file to your support ticket. If you just copy and paste the contents, the formatting may be unreadable.
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